Website Privacy Policy

I respect your privacy and am committed to protecting it. The purpose of this Privacy Policy is to inform you what personally identifiable information we may collect and how it may be used. This statement only applies to this Website.

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WHO WE ARE

Our website address is: https://www.neurothrive.com.au.
The Neurodivergent Naturopath is part of NeuroThrive Paediatric Health.

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WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

Comments

If you leave a comment, certain information may be publicly visible, such as your name or an avatar photo, if you have created a website account. Your email address will never be available publicly.

You may also choose to link your Facebook, Instagram, and Google Account.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

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Newsletter

On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. This allows us to adapt the content of future newsletters to your interests. This behaviour will not be passed on to third parties.

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HOW YOUR INFORMATION WILL BE USED

We may use the information collected in the following ways:

• To operate and maintain the Website.

• To send you editorial content and blog updates in newsletters and promotional emails. Each email provides an option to opt out (unsubscribe).

• To send you administrative communications, such as confirmation emails, technical notices, and security alerts.

• To respond to your comments or inquiries.

• To provide user support.

• To track and measure the performance of the Website.

• To track and measure advertising on the Website.

• To protect, investigate, and deter against unauthorised or illegal activity.

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WHO WE SHARE YOUR DATA WITH

We never share your information or contact details with third parties unless you have explicitly authorised us to do so (e.g. entering a giveaway run in conjunction with another company and opting in to receive their newsletters).

Additionally, the Website may use third-party service providers:

• Google Analytics & WIX – tracks Website usage and provides information such as referring websites and user actions.

• Mailer lite – used for delivery of email updates and newsletters. We store your name and email address for communications.

• Halaxy – used for booking naturopathic appointments. We store your name and email address for appointment bookings and reminders.

This list may be amended from time to time at our sole discretion. Except when required by law, we will not sell, distribute, or reveal your personal information without consent.

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HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. For registered users, we also store the personal information provided in their profile. Users can see, edit, or delete their information at any time (except username). Website administrators can also access and edit this information.

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WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold. This does not include data we are obliged to keep for administrative, legal, or security purposes.

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SENSITIVE PERSONAL INFORMATION

At no time should you submit sensitive personal information to the Website (such as health records, religious beliefs, or political affiliations). If you elect to submit such information, it will be subject to this Privacy Policy. The Website does not knowingly collect any personal information from children under the age of 16. If a parent or guardian believes that the Website has information about a child under 16, please contact us immediately and we will remove it promptly.

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WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.

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CONTACT DETAILS

For any enquiries relating to this Privacy Policy, please contact us at:
hello@neurothrive.com.au

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This website policy is to be used in conjunction with the services policy which can be found here below.

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